Simplifying IT

These are just some of the questions we get asked a lot of the time. Have a quick look to see if they apply to you.

Set up email for Android

1. Find “Email”

Tap Apps.
Tap Email.

2. Enter email address

Key in your email address.
If an email account has been created already, do the following instead:
Tap the Menu key.
Tap Settings.
Tap Add account.
Key in your email address.

3. Enter password

Tap Password and key in the password for your email account.
Tap Next.
If the display tells you that your email account has been set up, go to step 14.

4. Select server type

Tap POP3 account.

5. Enter username

Tap the field below “Username” and key in the username for your email account. This will usually be your full email address.

6. Enter incoming server

Tap the field below “POP3 server” and key in the name or IP address of your email provider’s incoming server.
, key in mail.optusnet.com.au as your incoming server.

7. Turn off encryption of incoming email

Tap the drop down list below “Security type”.
Tap None.

8. Enter incoming port

Tap the field below “Port” and key in 110

9. Turn deletion of email on server on or off

Tap the drop down list below “Delete email from server”.
Tap Never or When I delete from Inbox.
Tap Next.

10. Enter outgoing server

If Optus is your internet provider, tap the field below “SMTP server” and key in smtp.optusnet.com.au.
If Telstra is your internet provider,  key in smtp.bigpond.com.au.

11. Turn off encryption of outgoing email

Tap the drop down list below “Security type”.
Tap None.

12. Enter outgoing port

Tap the field below “Port” and key in 25

13. Turn off SMTP authentication

Tap Require sign-in until the function is turned off.
Tap Next.

14. Select settings for retrieval of new email

Tap the drop down list below “Sync schedule”.
Tap Never or the required period.
Tap the drop down list below “Peak schedule”.
Tap Never or the required period.

15. Turn synchronisation of email on or off

Tap Sync Email to turn the function on or off.

16. Turn email notification on or off

Tap Notify me when email arrives to turn the function on or off.
Tap Next.

17. Enter account name

Key in the required name.

18. Enter sender name

Tap the field below “Your name (Displayed on outgoing messages)” and key in the required sender name.

19. Finish setup

Tap Done.
Wait while your mobile phone retrieves new email.

20. Return to the home screen

Tap the Home key to return to the home screen.
Set up email for iOS
    1. From the Home screen, choose Settings.
      settings
    2. Next, tap Mail, Contacts, Calendars.
    3. In the Accounts section, tap Add Account.
    4. Choose your email account type. For setting up email to work with your (mt) Media Temple service, chooseOther.other
    5. Select Add Mail Account under the Mail section.
      addmail
    6. Enter your account information.
      image4

On the next screen, enter your DV account details.

incoming_dv

outgoing_dv

      • Incoming Mail Server
        Host Name: mail.mt-example.com
        User Name: john@mt-example.com
        Password: If you do not know your password, you can reset it from the Plesk control panel. Please readthis article for detailed instructions.
      • Outgoing Mail Server (SMTP)
        Host Name mail.mt-example.com
        User Name: john@mt-example.com
        Password: If you do not know your password, you can reset it from the Plesk control panel. Please this article for detailed instructions.

Once the email configuration is added, tap Next to continue.

  1. Choose what information you want to sync with your phone and tap Save to save the entered information. Your iPhone will then verify your account information.
    image7
  2. Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed in the Accounts section.
Set up Exchange for iOS

Add your Exchange account

Tap Settings > Mail, Contacts, Calendars > Add Account > Exchange.

 

Enter your information

Enter your email address and password. If you want to, you can also enter an account description.

Connect to the Exchange Server

Your iOS device will try to find your Exchange Server. You might have to enter additional server information. If you need help, contact your Exchange Server administrator.

Sync your content

You can sync Mail, Contacts, Calendars, Reminders, and Notes. When you’re finished, tap Save.

Edit your Exchange settings

Tap Settings > Mail, Contacts, Calendars, select your Exchange account, and tap Account Info. You can also go here to set up automatic out-of-office replies and change how often you want Mail to sync (the default is 7 days).

Set up IMAP for Outlook

Like Post Office Protocol 3 (POP3), the IMAP4 protocol uses port 25 Simple Mail Transfer Protocol (SMTP) to send messages, but an IMAP4 server uses port 143 to listen for messages.

Unlike POP3, IMAP4 allows you to store your messages by default on the server, instead of downloading them locally.

Use one of the following methods to configure Outlook as an IMAP4 client.

Method 1: Microsoft Office Outlook 2010

  1. Start Outlook.
  2. On the File menu, click Info and click Account Settings.
  3. Select Account Settings from the list.
  4. On the E-mail tab, click New and Select Email Account, and then click Next
  5. Click to select the Manually configure server settings or additional server types check box, and then click Next.
  6. Click Internet E-Mail, and then click Next.
  7. In the Server Information section, select IMAP for Account Type.
  8. In the Your Name box, enter your name exactly as you want it to appear to recipients.
  9. In the E-mail Address box, type your e-mail address.
  10. In the User Name box, type your account name.
  11. In the Password box, type your password.
  12. In the Incoming mail server box, type the name of your IMAP4 server.
  13. In the Outgoing mail server (SMTP) box, type the name of your SMTP server.Note IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
  14. Click Next after you have completed entering this configuration information, and then click Finish.

Method 2: Microsoft Office Outlook 2007

  1. Start Outlook.
  2. On the Tools menu, click Account Settings.
  3. Click New.
  4. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  5. In the Auto Account Setup dialog box, click to select the Manually configure server settings or additional server types check box, and then clickNext.
  6. Click Internet E-Mail, and then click Next.
  7. In the Server Information section, select IMAP for Account Type.
  8. In the Your Name box, enter your name exactly as you want it to appear to recipients.
  9. In the E-mail Address box, type your e-mail address.
  10. In the User Name box, type your account name.
  11. In the Password box, type your password.
  12. In the Incoming mail server box, type the name of your IMAP4 server.
  13. In the Outgoing mail server (SMTP) box, type the name of your SMTP server.Note IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
  14. Click Next after you have completed entering this configuration information, and then click Finish.

Method 3: Microsoft Office Outlook 2003 and earlier versions of Outlook

  1. Start Outlook.
  2. On the Tools menu, click E-mail Accounts.
  3. Under E-mail Accounts, click Add a new e-mail account, and then click Next.
  4. Click IMAP as the type of account that you are creating, and then click Next.
  5. In the Your Name box, enter your name exactly as you would like it to appear to recipients.
  6. In the E-mail Address box, type your e-mail address.
  7. In the User Name box, type your account name.
  8. In the Password box, type your password.
  9. In the Incoming mail server (IMAP) box, type the name of your IMAP4 server.
  10. In the Outgoing mail server (SMTP) box, type the name of your SMTP server.NOTE: IMAP4 is a retrieval protocol. You need SMTP to send your messages.
  11. Click Next after you have completed entering this configuration information, and then click Finish.