Terms and Conditions

The following Terms and Conditions apply to the supply of all products, website development and design services, and any other services provided by All in IT Solutions Pty Ltd (“the Company”) to the Client.

1. Acceptance

It is not necessary for any Client to sign an acceptance of these Terms and Conditions for them to apply. By accepting a quotation or proposal from All in IT Solutions Pty Ltd, the Client is deemed to have read, understood, and accepted these Terms and Conditions in full.
Any purchase or use of our services implies full acceptance of these Terms and Conditions.

2. Payments & Charges

Charges for services and/or products provided by All in IT Solutions Pty Ltd are defined in the project quotation supplied to the Client. Quotations are valid for 30 days from the date of issue. The Company reserves the right to alter or withdraw a quotation after this period.

Deposit Payment

A minimum 50% deposit of the total project quotation is required before any work commences or products are supplied.

Final Payment

The remaining 50% balance must be paid prior to the release of any materials, files, or the upload of the website to the live server.

Subscription Payments

All subscription invoices must be paid within five (5) days from the date the invoice is generated. Failure to make payment within this period may result in temporary suspension of services until the account is settled.

Payment must be made via EFT to the Company’s nominated bank account. Bank details are shown on each invoice and can be provided upon request.

3. Retention of Title

Until full payment is received for all products and services:
a) Legal title remains with All in IT Solutions Pty Ltd.
b) Risk passes to the Client upon delivery.
c) The Client holds goods as bailee for the Company.
d) The Client must store goods separately and clearly identify them as the property of All in IT Solutions Pty Ltd.

4. Products and Goods Supplied

Unless otherwise stated in the quotation, the following are excluded:
a) Setup, installation, or configuration of supplied products or goods.
b) Delivery costs to the Client’s nominated address.

5. Client Review

The Client will be provided opportunities to review the appearance and content of their website during the design process and upon completion. Unless feedback is received within seven (7) days of materials being made available, the project will be deemed approved.

6. Turnaround Time and Content Control

All in IT Solutions Pty Ltd will make reasonable efforts to deliver projects within agreed timeframes. Delays caused by the Client (including late supply of materials) may result in extended delivery times or additional charges.

7. Website Content

The Client must provide all required content and materials in a timely manner. If content is not supplied within one (1) week of project commencement, the Company reserves the right to close the project and invoice the remaining balance immediately.

8. Invoicing of Work & Products Supplied

Invoices are issued upon completion of work, prior to publication or delivery. Invoices are sent electronically unless otherwise requested and are due upon receipt.

9. Additional Expenses

The Client agrees to reimburse the Company for any additional expenses required for the completion of the project (e.g., stock images, fonts, plug-ins, or third-party integrations).

10. Web Browsers

Websites are tested and optimized for current major browsers (e.g., Chrome, Firefox, Edge, Safari). Compatibility with future browser versions cannot be guaranteed and may incur additional work or costs.

11. Payment Defaults

Accounts unpaid after five (5) days for subscription invoices or seven (7) days for project invoices will be considered in default.
All in IT Solutions Pty Ltd reserves the right to suspend or remove any hosted content, websites, or services until outstanding balances are paid in full.
The Client agrees to pay any collection or legal costs incurred by the Company in recovering overdue payments.

12. Termination

Termination must be made in writing. All work completed up to the date of termination will be invoiced and must be paid within seven (7) days.

13. Indemnity

The Client agrees to indemnify and hold All in IT Solutions Pty Ltd harmless from any claims arising from the use or misuse of its services.

14. Copyright

The Client warrants that all materials provided are owned or properly licensed for use and indemnifies All in IT Solutions Pty Ltd against any breach of copyright or intellectual property rights.

15. Standard Media Delivery

Text must be provided electronically, and images supplied in high-quality digital format. The return of physical materials cannot be guaranteed.

16. Design Credit

A small credit link to All in IT Solutions Pty Ltd will appear at the bottom of the Client’s website.

17. Access Requirements

If installation occurs on a third-party server, the Client must provide necessary access credentials (FTP, control panel, etc.) for configuration.

18. Post-Placement Alterations

All in IT Solutions Pty Ltd is not responsible for any changes or damage caused by third parties after project delivery.

19. Domain Names

All in IT Solutions Pty Ltd may register domains on behalf of Clients. Renewal and ongoing management remain the Client’s responsibility.

20. General

These Terms and Conditions supersede all prior agreements. Payment of any deposit or invoice constitutes full acceptance.

21. Social Media Management

Social media management services require a minimum 3-month contract with monthly payments made in advance. Work will be suspended if payment is late.

22. Governing Law

This Agreement is governed by the laws of New South Wales, Australia.

23. Liability

All in IT Solutions Pty Ltd shall not be held liable for:

• Loss or damage due to errors, delays, or omissions.
• Loss of data, artwork, or materials supplied by the Client.
• Any consequential or indirect loss.
  The total liability of All in IT Solutions Pty Ltd shall not exceed the total amount paid for the specific service in question.

24. Severability

If any clause of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force, and a valid clause reflecting the parties’ intentions shall replace the invalid one.