TeamViewer is a secure and easy-to-use tool that allows someone to remotely access your computer for technical support or collaboration. Whether you’re getting IT help or assisting someone else, here’s how to quickly download, install, and share your TeamViewer details.
On Windows 10/11
- Download TeamViewer
- Go to the official TeamViewer website: https://www.teamviewer.com
- Click the Download for Windows button.
- Run the Installer
- Once downloaded, open the TeamViewer setup file.
- Choose Default installation and click Accept – next.
- TeamViewer will install automatically.
- Open TeamViewer
- After installation, TeamViewer will open.
- You’ll see your Your ID and Password under the Allow Remote Control section.
- Share Your Details
- Provide your ID and Password to your IT technician so they can connect to your computer.
- Only share these details with someone you trust—each session generates a new password for security.
On macOS
- Download TeamViewer
- Visit https://www.teamviewer.com and download the macOS version.
- Install the App
- Open the downloaded .dmg file and drag TeamViewer into your Applications folder.
- Launch TeamViewer from your Applications.
- Grant Permissions
- The first time you run TeamViewer, macOS may ask you to allow access to screen recording and accessibility.
- Go to System Preferences > Security & Privacy, and allow the permissions TeamViewer requests.
- Get Your ID and Password
- Once open, TeamViewer will display your ID and Password.
- Share these with your support technician as needed.
On Mobile (iOS or Android)
- Download the App
- Open the App Store (iOS) or Google Play Store (Android).
- Search for TeamViewer QuickSupport and install it.
- Open the App
- Once installed, open the app.
- It will show your unique ID on the main screen.
- Share Your ID
- Provide this ID to the technician to allow them to connect to your device.
- You may need to accept a connection request when it comes through.
Tips
- Do not share your password publicly. Only give it to trusted support personnel.
- Each TeamViewer session generates a new password, adding an extra layer of protection.
- Install QuickSupport on phones and tablets for remote support on mobile devices.
- Uninstall or exit TeamViewer if you no longer need remote access to prevent accidental connections.
Need Help?
If you need assistance installing or using TeamViewer, our technicians are happy to guide you through the process.
Contact All in IT Solutions for fast and friendly remote support.
- Phone: 1300 255 464
- Visit: Support Page
